The Three C’s of Employee Engagement

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Are you aware of the worrying trend of employee engagement declining in the US, and are you looking for ways to reverse it?

Employee engagement is a critical factor for any organization looking to thrive and succeed. Recent research from Gallup shows that employee engagement in the US saw a decline from 36% in 2021 to 32% in 2022. This trend is concerning, and it’s important for leaders to understand the importance of employee engagement and how to improve and maintain it.

 

So what can you do?

One way to do this is by focusing on the three Cs of employee engagement: clarity, connection, and culture.

 

C – Clarity

Clarity is essential for employee engagement. When team members have a clear understanding of their roles, expectations, and rules, they are better able to succeed and stay aligned with the goals of the organization.

How can I, as a leader build clarity?

Leaders can also provide guidance and direction to team members to help them understand their role and how they can contribute to achieving the team’s goals. By setting expectations and providing a framework for success, leaders can ensure that everyone is working towards the same goal and that all tasks are being completed efficiently and effectively.

Leaders should also strive to create a positive and supportive environment, in which team members feel comfortable and confident to ask questions, express their ideas, and take risks. This environment fosters creativity and innovation, and encourages collaboration and constructive feedback.

Leaders can ensure that team members have the necessary resources and training to properly accomplish their tasks. This includes providing access to adequate tools and materials, as well as educational opportunities that can help team members develop their skills. By creating an environment of continuous learning and growth, leaders can ensure that team members have the necessary resources to succeed.

 

C – Connection

Connection is another important factor in employee engagement. When team members feel connected to their work, their colleagues, and the organization, they are more likely to be motivated and engaged.

How can I, as a leader build connections?

Leaders can build relationships with team members by taking the time to get to know them on an individual basis and understanding their unique needs, strengths, and weaknesses. They can also create a sense of community by organizing group activities, collaborative projects, and teambuilding exercises.

Additionally, leaders can show care and concern for team members by providing them with the support and resources they need to succeed and creating an environment of trust and safety. Leaders can demonstrate their commitment to fostering connection by promoting open communication and actively listening to the concerns of team members. By taking these steps, leaders can create an environment of connection and collaboration, which will ultimately lead to better team results.

 

C – Culture

Culture is also a key component of employee engagement. A positive, supportive company culture can go a long way in keeping team members motivated and engaged.

How can I improve culture in my organization?

To foster an atmosphere of mutual respect, trust, and open communication among team members, leaders should make an effort. This entails motivating team members to contribute ideas, offer criticism, and accept responsibility for their job. In addition, leaders should encourage team members, offer helpful criticism when necessary, and reward them for their contributions.

Additionally, team leaders need to foster a collaborative environment. This can be accomplished by organizing team meetings, promoting cross-departmental cooperation, and motivating staff to cooperate in order to accomplish shared objectives.

By focusing on these three Cs, leaders can work to improve and maintain high levels of employee engagement. Doing so will not only benefit the team, but it will also have a positive impact on the overall success of the organization.

Dr. Michelle Rozen
Dr. Michelle Rozen

Dr. Michelle Rozen, Ph.D., is a highly respected authority on the psychology of change. She is one of the most booked motivational speakers in the world and a frequent guest on media outlets such as NBC, ABC, FOX News, and CNN. She speaks on topics related to dealing with change in every aspect of our lives, so that we can do better and feel better.

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