The 4 Pillars of Creating a Culture of Constructive Feedback


As a leader, one of the most important aspects of your role is to provide constructive feedback to your team.

What does constructive feedback mean?

This means giving honest, sincere, and skillful feedback that helps team members grow and improve. Not only is this crucial for the success of your team, but it also plays a vital role in building a healthy and positive company culture.

How will this affect my organization?

According to research, 65% of employees desire more feedback, and companies that invest in regular employee feedback have a 14.9% lower turnover rate compared to those where feedback is not provided regularly.

Additionally, four out of 10 employees who receive little to no feedback are actively disengaged from their work, while 69% of employees report that they would work harder if they felt their efforts were recognized through feedback. On the other hand, 43% of highly engaged employees receive feedback at least once a week. This highlights the importance of providing regular and ongoing feedback to your team.

So, how can you create a culture of feedback within your team?

Here are the four S’s to consider:

Safe environment: It’s essential to create a safe space where team members feel comfortable sharing their thoughts and ideas. This means building trust and ensuring that feedback is given from a place of support and growth. If team members feel like they can’t be open and honest with you, your feedback will not be effective.

Sincerity: When giving feedback, be honest and sincere. Don’t dance around the issue or use fancy language to avoid saying what needs to be said. Instead, be straightforward and respectful in your delivery. People can sense when you are being insincere, and it can damage trust and hinder the effectiveness of your feedback.

Skill: Get comfortable with having difficult conversations with your team. The more you do it, the better you will become at it. Having the ability to have productive and respectful discussions when things get tough is crucial for the success of your team and organization.

Structure: Establish a structure for feedback in your team. This includes setting expectations for when and how feedback will be given, as well as creating a system for tracking progress and addressing any issues that may arise. By having a clear and structured approach to feedback, you can ensure that it is ongoing and consistent.

Providing constructive feedback is a key part of being a successful leader. By building a culture of feedback within your team, you can create a positive and supportive environment that helps team members grow and succeed.

Remember to create a safe space, be sincere, get skilled at having difficult conversations, and establish a clear structure for feedback to ensure its effectiveness.

Dr. Michelle Rozen
Dr. Michelle Rozen

Dr. Michelle Rozen, Ph.D., is a highly respected authority on the psychology of change. She is one of the most booked motivational speakers in the world and a frequent guest on media outlets such as NBC, ABC, FOX News, and CNN. She speaks on topics related to dealing with change in every aspect of our lives, so that we can do better and feel better.

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