Top Leadership Skills You Need for Success


Mastering the Art: Essential Leadership Skills for Achieving Success

In today’s fast-paced and interconnected world, leaders need more than just technical expertise to excel. While hard skills are important, it’s the soft skills that distinguish exceptional leaders from the rest. These soft skills not only set the foundation for effective management but also contribute to the overall success and productivity of organizations.

In this article, we will explore the top three soft skills that leaders need in today’s market: interpersonal communication, emotional intelligence, and decision-making.

We will also provide practical tools and strategies to help you develop these essential leadership qualities.

Interpersonal Communication

Effective communication is a critical aspect of leadership, as it directly impacts productivity and teamwork. A study by CMS Wire reports that 97% of employees believe communication affects their daily task efficiency. Furthermore, a report by Think Talent shows that employees working in organizations with effective communication plans are 3.5 times more likely to outperform their peers. In order to communicate effectively, consider utilizing the GROW model:


Focus on the positive aspects of your team’s performance and express appreciation for their hard work. This will help create a positive work environment and boost morale.


Acknowledge and celebrate the accomplishments of your team members. This recognition not only motivates them to continue striving for excellence but also fosters a sense of unity and shared success.


Clearly outline your expectations and goals before communicating with your team. This ensures that your team understands what is expected of them and can work towards meeting these objectives.

Walk the Walk:

Lead by example and demonstrate the type of communication you want to see within your organization. This will create a culture of positive, productive communication.

Emotional Intelligence

Emotional intelligence is a vital skill for leaders, as it greatly influences the way they interact with others and manage their teams. A staggering 90% of top performers possess high emotional intelligence, and it accounts for nearly 90% of what sets high performers apart from their peers with similar technical skills and knowledge. To develop your emotional intelligence, consider using the EASE model:


Approach others with understanding and compassion, avoiding quick judgment. This helps foster a supportive and inclusive work environment.


Be conscious of your own emotions, thoughts, and behaviors, as well as those of others. This awareness will enable you to better understand and manage your team’s needs and motivations.


Develop strategies to manage your emotions and avoid impulsive reactions. This will help you respond thoughtfully and effectively to challenging situations.

Ego Aside:

Remain open to learning and adapting, leaving your ego out of the equation. This will enable you to make decisions that are best for the organization, rather than based on personal pride.


The average person makes roughly 35,000 decisions every day, with many of these choices being made by leaders who must juggle personal and professional responsibilities. Decision fatigue can lead to burnout, impacting the quality of decisions being made. To combat this, it is crucial to identify the best time of day to make important strategic decisions and to avoid making decisions when feeling unfocused or overwhelmed.

Soft skills are more important than ever for leaders in today’s market. By developing and refining your interpersonal communication, emotional intelligence, and decision-making abilities, you can lead your team to greater success and productivity. Remember to continuously work on these skills and invest in your personal growth as a leader, as this will have a lasting impact on your organization’s overall performance.

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Dr. Michelle Rozen
Dr. Michelle Rozen

Dr. Michelle Rozen, Ph.D., is a highly respected authority on the psychology of change. She is one of the most booked motivational speakers in the world and a frequent guest on media outlets such as NBC, ABC, FOX News, and CNN. She speaks on topics related to dealing with change in every aspect of our lives, so that we can do better and feel better.

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