The Rule of Much More – Five Winning Tips for Engaging Remote Team Members

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Recent developments have dictated remote work environments for teams that were not necessarily ready for it on an immediate basis. This presents new and unique challenges to leaders in terms of keeping team members focused, engaged and motivated while working from home.

Effective teamwork relies on actively engaging team members in a project. Engaging team members ensures their commitment, involvement, and contribution to the project’s success. Whether it’s during meetings or in a virtual setting, here are some valuable strategies on how to engage team members and foster a collaborative and productive environment.

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How to Engage Team Members

To engage team members in a project, it’s crucial to create a sense of purpose and relevance. Clearly communicate the project’s goals, objectives, and how each team member’s role contributes to the overall success. When team members understand the significance of their contributions, they feel motivated and invested in the project’s outcomes.

In meetings, active participation is key to engaging team members. Start by setting an inclusive tone, where everyone’s input is valued and encouraged. Designate specific time for team members to share their thoughts, ideas, and concerns. Actively listen to their perspectives and provide constructive feedback. Additionally, incorporate interactive activities or brainstorming sessions to encourage collaboration and involvement from all team members.

In a virtual setting, engaging team members requires special attention. Firstly, leverage technology tools and platforms that promote collaboration, such as video conferencing, shared online workspaces, or project management software. Establish clear communication channels and guidelines to ensure smooth information flow. Encourage team members to actively participate in virtual meetings through video, voice, or chat contributions. Utilize breakout rooms or smaller group discussions to facilitate engagement and encourage deeper interactions. Additionally, provide regular opportunities for team members to connect informally, fostering a sense of camaraderie and social interaction despite the physical distance.

Furthermore, recognizing and acknowledging team members’ contributions is vital to engaging team members. Celebrate milestones, achievements, and individual successes openly and sincerely. Regularly provide feedback and positive reinforcement to keep team members motivated and engaged. Encourage peer-to-peer recognition, where team members acknowledge and appreciate each other’s efforts.

Lastly, promote a supportive and inclusive team culture. Foster an environment where diverse perspectives are welcomed and valued. Encourage open communication, active listening, and mutual respect. Create opportunities for team members to collaborate, share knowledge, and learn from each other’s expertise. When team members feel included and supported, they are more likely to engage actively and contribute their best to the project.

In summary, to engage team members effectively, focus on creating purpose, encouraging active participation, leveraging technology in virtual settings, recognizing contributions, and fostering a supportive team culture. By implementing these strategies, you can harness the collective potential of your team, leading to increased collaboration, motivation, and ultimately, project success.

According to Gallup’s recent State of the American Workplace Report, while 33% of on-premise employees are engaged (not a high number to begin with), only 30% of remote team members are engaged. Fully remote team members are also:

  • 35% less likely to strongly agree their coworkers provide them with meaningful feedback
  • 30% less likely to strongly agree they have talked to their manager about steps to take to reach their goals in the past six months
 

In remote work environments, success depends on the structured and deliberate efforts of leaders to remain connected and hands-on in their leadership of the team regardless of working remotely. The rule of thumb in leadership in remote work environments is what I call The Rule of Much More. If you are clear in non-remote leadership, be much more deliberate in a remote work environment. Recognize employees for their efforts, in remote work environments, you’d have to recognize them much more. If you are a good communicator, you’d have done much more work on the effective communication front.

5 Tips to Engage Remote Teams

This is all very doable but requires focused and deliberate efforts. Here are five winning tips for steps that you can take as a leader in order to engage your remote team members:

1. Provide a Consistent Platform for Communication for Your Remote Team Members

Communication holds the master key to engagement. The concern in remote work environments is less communication, less clarity and a whole lot of assumptions on both ends. A platform for communication has to extend beyond emails and an occasional phone call. It has to be set as a weekly online meeting, set in the calendar, where team members get to interact both on a professional and on a personal level. This is the time not only to ask remote questions, go over goals and tasks and get some much-needed clarity. But also an opportunity to learn more about each other in order to have a wider and deeper perspective of who we are working with and how we can help them shine.

2. Recognize Achievements and Effort

It is very easy, even in on-premise work environments, for leaders to miss opportunities to recognize efforts and good work. In remote work environments, it becomes even more challenging. As with anything else in remote work leadership, there is a need for a structured and deliberate approach. Designate time in the weekly meeting for recognition, make the recognition public and do not spare words of appreciation. Be specific in your feedback- what exactly did you like? Why was it important? Why would you like to see more of it?

3. Clarify Goals, Roles, and Expectations of Remote Team Members

Being clear is the best thing that a leader can do for the team members because it sets them up for success. Your biggest enemies on this front are assumptions and misunderstandings. Be as clear as you possibly can, spell everything out and remember that remote team members may be uncomfortable asking questions. If you don’t want them to end up guessing what you want and if you do not want to assume what they know and understand- spell everything out and check in with them frequently. Be very approachable for questions and support. This way you help them succeed and they will not feel anxious and confused.

4. Culture Matters

Culture can easily slip under the rug in remote work environments. Do not let this happen, because the culture is detrimental to engagement. Spell out the culture, demonstrate it yourself and emphasize the “we” and what you stand for in every opportunity that you have.

5. Set Deadlines for Remote Team Members

Productivity in a remote work environment faces fierce competition- everyday home life. The temptation to handle chores tend to kids and anything else that can be distracting during work hours, is tremendous. The best way to combat that and assist remote workers with time management and prioritization is to break tasks into smaller units with well-defined deadlines. Alongside that, provide remote team members helpful resources and ample support when it comes to prioritization and time management. You can incorporate that into your weekly meeting and perhaps pick a tip or two yourself.

Overall, remote work environments have their advantages and challenges. But what wins through any challenge is clear, confident, structured and supportive leadership. That highlights helping any remote team member shine regardless of the circumstances.

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Dr. Michelle Rozen

Dr. Michelle Rozen, Ph.D., is a highly respected authority on the psychology of change. She is one of the most booked motivational speakers nationwide as well as internationally, and a frequent guest on media outlets such as NBC, ABC, FOX News, and CNN on topics related to dealing with change in our world and in every aspect of our lives, so that we can do better and feel better.

Her most recent book, 2 Second Decisions helps people power through with their most challenging decisions through turbulent times.

Dr. Michelle Rozen consistently speaks for Fortune 500 companies and her clients include some of the most recognizable companies in the world including Johnson & Johnson, Merrill Lynch, Pfizer, and The U.S. Navy. She holds a master’s degree and a Ph.D. in Psychology and resides in the greater NYC area.

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